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To whom it may concern, I am writing this letter to inform that the
heating systems in my rented house are not working over the week. It happened
middle of August and I tried to figure out if there was anything that I could
do without calling your agency, but none of my attempts was successful.
Therefore, I called my agency, Eric Smith, last Monday confirming that he will
arrange an electrician to fix; confirmed last monday that he will arraange an electrician to fix: however, nobody has either visited or contacted
me, yet. yet visited or contacted me At this stage, I am not sure what caused
the problem, but neither of heat pumps in the master bed room nor lounge works.
To be precise, once they are turned on I can hear that fans are running but no
warm air flows over half an hour, which usually worked instantly. As I have
mentioned above, I have tried almost everything before contacting Eric,
including reading the manuals and FAQs in the manufacturer’s web site, without
any luck. Without the heating systems, my family,
especially my 10 month old baby, will suffer over upcoming winter.
Thereby, I would like to request that you to arrange a technician to fix the
heaters as soon as possible please. Looking forward to hearing from you soon Yours sincerely,
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