Your Answer ▼
To whom it may concern, I am writing this letter to inform that the
heating systems in my rented house are not working over a week. It happened
middle of August and I tried to figure out if there was anything that I could
do without calling your agency, but none of my attempts was successful.
Therefore, I called my agency, Eric Smith, last Monday confirming that he will
arrange an electrician to fix; however, nobody has either visited or contacted
me, yet. At this stage, I am not sure what causes
the problem, but neither of heat pumps in the master bed room or lounge works.
To be precise, once they are turned on I can hear that fans are running but no
warm air flows over half an hour, which usually worked instantly. Sa I have
mentioned above, I have tried almost everything prior to contact Eric,
including reading the manuals and FAQs in the manufacturer’s web site, without
any luck. Without the heating systems, my family,
especially my 10 month old baby, would be suffered over upcoming winter.
Thereby, I would like to request that you arrange a technician to fix the
heaters as soon as possible please. Looking forward to hearing from you soon Yours sincerely,
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